Shipping Information
* We ship to PayPal's address ONLY. Please make sure your address in PayPal is matched with your shipping address before you pay. we are not responsible for wrong or undeliverable address. If you need to change your address, please change it in Paypal before you pay.
We will refund to you if the item is unexpectedly out of stock.
*It will takes 7 to 14 business days to deliver parcel to our customers, depending on the destination. In case that you do not receive your parcel within the aforesaid time span, the parcel might have lost. Then you should inform us as soon as possible so that we could lodge a complaint of lost parcel to the Post.
*Shipping and handling fee is fixed: £6.00.
In order to facilitate the post office to contact you, please mark your phone number in PayPal.
Thanks in advance.
Delivery time depends on postal process and other factors. Please check the details on the table below.
| Country |
Delivery Time |
| Working Days (not including holiday) |
5-7 |
8-11 |
12-14 |
15-19 |
20-22 |
| Working Days + Saturday + Sunday |
5-9 |
10-15 |
16-20 |
21-25 |
26-30 |
| United States |
Rate (item arrived) |
5 .1% |
50.1% |
29.6% |
10.5% |
4.7% |
| United Kingdom |
Rate (item arrived) |
9.9% |
63.2% |
19.1% |
3.4% |
4.4% |
| Australia |
Rate (item arrived) |
21.4% |
50.0% |
14.3% |
7.2% |
7.1% |
| France |
Rate (item arrived) |
10.5% |
28.6% |
43.8% |
10.1% |
7.0% |
| Germany |
Rate (item arrived) |
11.1% |
22.2% |
30.3% |
20.9% |
15.5% |
| Canada |
Rate (item arrived) |
0.0% |
47.1% |
31.4% |
17.6% |
3.9% |
| Spain |
Rate (item arrived) |
3.5% |
25.0% |
47.9% |
12.9% |
10.7 |
Terms and Service
* All items carry a one year warranty from date of purchase and carry a 30 day satisfaction guarantee policy.
* If items are returned within these 30 Days a full refund of the product price will be given (excluding shipping costs unless it is proved that the return is a result of our error)
* If an incorrect item has been ordered it must be returned within the first 30 Days to receive a full refund totalling the cost of the item, there after only an exchange or replacement is available.
* During the first 90 days from date of purchase we will repair or replace any defective products.
* After 90 days and up to one year of purchase, we will, subject to inspection repair the defective products or replace it with a new or reconditioned unit.
* If you the customer are returning the product for a refund after the 30 Day satisfaction guarantee period it is to the companies discretion that up to a 25% restocking fee maybe charged.
* Please contact us before returning the item as you will be issued with a returns merchandising authorisation number which will speed up the quality of service to you the customer.
* The warranty does not extend to the electrical equipment that is used with the product.
* With regards to batteries the warranty does not cover cell depletion. A battery that still holds 80% of its capacity after 12 months is considered to be normal.
* Warranty is void if products have been tampered or misused.
Return policy
Item must be returned within: 7 Days of receipt Return policy details: We do not allow returns without first requesting an RMA (Returned Merchandise Authorization). Defective products must be returned within 30 Days from the date you placed your order. We will refund you the full product price (no shipping and packing fee) . Return policy is exchange only, in all cases, buyers pay for shipping at their own cost to return products for exchange or refund, and postage cost is no refundable, sellers pay for the resending fee.
Payments
We only accept Paypal (please pay to my PayPal account).
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